Updated Privacy Policy

Legal Notice:  All notices from Vital Outdoors to you may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from you to Vital Outdoors shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

1224 Washington Avenue, Suite 125 Golden, CO 80401 P.O. Box 26 Golden, CO 80402
Delivery shall be deemed to have been made by you to Vital Outdoors five (5) days after the date sent.

Copyright Notice:  All content appearing on this Web site is the property of:

Vital Outdoors
1224 Washington Avenue, Suite 125 Golden, CO 80401 P.O. Box 26 Golden, CO 80402
Copyright © 2008-2019 Vital Outdoors. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2019 Vital Outdoors. All rights reserved.

Trademarks:  All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Vital Outdoors. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Vital Outdoors or any third party, except as expressly granted herein.

Terms of Use:  This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Vital Outdoors and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Vital Outdoors believes that customer conduct violates applicable law or is harmful to the interests of Vital Outdoors and its subsidiaries.

Privacy Policy:  Vital Outdoors use of personal information that you may submit to Vital Outdoors through this Web site is governed by the Vital Outdoors Privacy Policy.

Shipping & Delivery:  At this time, Vital Outdoors ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Vital Outdoors ships approved merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International:  Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Vital Outdoors is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax:  Vital Outdoors charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Return Policy:  Merchandise can be returned for exchange or refund within 60 days of receipt.  The merchandise must be returned new, unused, unaltered, not previously installed, and in a sellable condition with all of the original packaging.  Used non-defective merchandise cannot be returned for exchange or refund. Refund will be issued in the form of original payment. Sorry, store credit is not available.  Returns due to some fault of Vital Outdoors will be reimbursed for all return shipping costs-UPS Ground or US Mail only.  Express shipping charges will not be reimbursed.

Business Hours from Memorial Day to Labor Day: (Mountain Standard Time)

Monday - Thursday 10:00 AM - 7:00 PM  

Friday & Saturday 10:00 AM - 8:00 PM

Sunday  10:00 AM - 6:00 PM

Business Hours from Labor Day to Memorial Day: (Mountain Standard Time)

Monday - Thursday 10:00 AM - 6:00 PM  

Friday & Saturday 10:00 AM - 7:00 PM

Sunday  10:00 AM - 6:00 PM


Warranties: Every item Vital Outdoors carries is covered by a warranty from the individual manufactures.  ALL WARRANTY ITEMS MUST BE INSPECTED TO INSURE IF THE ITEM CAN BE COVERED UNDER THE MANUFACTURES WARRANTY POLICY.  We cannot determine if a item is defective without seeing it.  Generally, warranties cover defects in materials and workmanship.  Damage from abuse, neglect, accidents, and racing are not covered under any warranty.  It is at the sole discretion of the manufacturer to repair or replace defective merchandise.

Labor and shipping are not covered under any warranty.

For questions regarding our return policy, please contact our Customer Service department at 303-861-6261, or e-mail us at CustomerService@VitalOutdoors.com.

Vital Outdoors shall not be responsible for the proper use of the merchandise sold and the customer is urged to exercise caution and take all necessary safety measures in using the merchandise.  Vital Outdoors urges you to wear a helmet and use lighting when riding your bicycle regardless of the legal requirements pertaining thereto in your particular state.

For more specific information, please read the manuals included in the product packaging.  You can also contact our Customer Service department at 303-861-6261, or e-mail us at CustomerService@VitalOutdoors.com.

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Vital Outdoors makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Vital Outdoors SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Vital Outdoors BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Vital Outdoors.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Vital Outdoors is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Vital Outdoors.

The inclusion of material on this server does not imply any endorsement by Vital Outdoors, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Vital Outdoors tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.